FAQ | Tricky Treats

Tricky Treats

FAQ

WHY IS HAPPINESS FOR DOGS SO IMPORTANT?

Dogs give us unconditional love, loyalty and friendship.  People with dogs live healthier, happier and more active lives.

Our dogs spend a lot of their time waiting for us to come home each day. Tricky Treats is a way to give back to our best furry friends and show our love by making sure they are positively occupied with fun treats and toys when we are away.

WHY IS TRICKY TREATS SO SPECIAL?

Tricky Treats is all about happiness for your dog! Dogs like humans are not all the same. Some dogs like toys, some dogs like treats. Tricky Treats can deliver a treat or a toy of your choice for your dog at whatever time you set.

IS THE TRICKY TREATS DESIGNED FOR INDOOR AND OUTDOOR USE?

Yes the Tricky Treat is suitable for both indoor and outdoor use. Tricky Treats is UV stabilized and the cover is designed to resist water. If used outside we recommend installing undercover out of direct weather. 

WHAT ARE THE DIMENSIONS OF TRICKY TREATS?

h-340mm w-150mm d-170mm

DO I NEED A POWER OUTLET TO RUN MY TRICKY TREATS?

No. Tricky Treats was designed so you don’t need a power outlet. It runs on 4 AA Batteries.

DO I NEED TO RESET THE TIMER EVERY DAY?

No it will keep the settings from the previous day.

WHAT COLOUR IS TRICKY TREATS AVAILABLE IN?

Initially Tricky Treats will be available in white. We’d love to offer a more diverse colour range in the future.

WHAT ARE THE POSTAGE COSTS?

Australia  $14.20 each

IS TRICKY TREATS AVAILABLE ANYWHERE IN THE WORLD?

As we live in Australia we have decided to release Tricky Treats here first. We intend to release Tricky Treats internationally later this year.

WHEN WILL THE TRICKY TREATS BE DELIVERED?

The first Tricky Treats will be delivered in Australia in December 2016.

HOW DOES TRICKY TREATS WORK WITH TWO DOGS?

It’s simple! Just set two Tricky Treats in different parts of the back yard or house for the same time, calling different names!

DOES TRICKY TREATS COME WITH A WARRANTY?

Yes, all parts of your Tricky Treats are covered by a 12 month warranty. View our warranty page here. We also provide a 30 day return & refund - click here to find out more.

CAN I NEGOTIATE A BULK ORDER OF TRICKY TREATS FOR OUR DOG REFUGE, DOG KENNELS, VET CLINICS?

YES! Email your contact details to woof@trickytreats.com.au and we’ll call you within 48 hours.

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